1.8 Plugin install fail

Hello recevieved the following error message.

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/******/public_html/******/wp-content/plugins/bb-plugin/

Plugin install failed.

Noticed on that when previous users experienced this issue, support requested temp login credentials. I will follow this message with url and login.

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Hey David!

If you’re upgrading from the Lite version of BB from WP.org then you will need to deactivate and delete BB Lite first before installing BB.



Hello Jun,
I am upgrading from the pro version. I am a pro-member.

Hey Dave,

You first need to remove the stable version prior to installing the alpha/beta version of the plugin. :slight_smile: