I found a possible solution here:
Try adding this to the Layout CSS & JavaScript on the page (or in a child theme if you have access):
jQuery(document).ready(function () {
var isChrome = /Chrome/.test(navigator.userAgent) && /Google Inc/.test(navigator.vendor);
if (window.location.hash && isChrome) {
setTimeout(function () {
var hash = window.location.hash;
window.location.hash = "";
window.location.hash = hash;
}, 300);
}
});