bb suddenly stopped working

Beaver Builder
1

Hi,

The plugin suddenly stopped working on most of the pages on my site. When I add a new page (and on some pages built with BB) I get a blue bar at the top of the screen but BB access or Beaver logo.

I disabled all plugins except bb and had the same problem.
I’m running wp4.1 and the most current php.
I’ve also tried the site on Safari and Chrome.

Any thoughts?

  • Shaheed Shabazz
2

Hi Shaheed,

Thanks for getting in touch and sorry to hear about the issues! We can take a look for you if you like. Would you mind providing temp admin access via private reply so we can take a look? Thanks in advance!

Best,
Billy

3

Shaheed,

In addition to the above, if you could provide FTP access that would be great as I believe we have a solution based on a similar problem.

Best,
Billy

4

Hi Shaheed,

We actually just released an update that should resolve this issue. Would you mind trying that when you get back into the site and letting us know how that goes?

Best,
Billy