Out of the blue, my simple, single page Web site shows the Beaver Builder interface when I open to edit in Beaver Builder, but the cursor won’t highlight text boxes or images. I was able to get them to show by dragging over a “Text Editor” icon, but any changes made are unable to be saved and published. I tried all the solutions I found in the forum (deactivate all plugins, eliminate shortcode, etc.) but nothing helps. I have had others look at it to no avail. I’m at my wit’s end and don’t know what to do next. Any help would be greatly appreciated.
You should really contact support.
Can I get support if it’s the free version?
Not really, if you want free support you are going to have to provide more info, like the url for the site.
Ok, the URL is unadilla.org. Is there other information I should provide?
Ah yes, if you look in the browser console, you will see a JS fatal error, tis error is preventing the builder from loading… in fact it will break anything powered by JS on the page. So the error is coming from the BB layout JS file which means somebody added something to either the layout JS or global JS setting in BB
You can see the text here: Image 9-20-2022 at 7.31 PM
You can probably use safemode to get into the builder and remove the text from the JS settings
The text you added is not part of ANY module, its the layout JS or global JS
If you enable debug mode you can edit the global JS/CSS in the wp-admin area
Thank you! I think that fixed it! Will test some more.
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.