Cannot add or delete callouts

Hi, this is my first post. This the first issue I’ve had with Beaver Builder. I think it is a great tool. I am no longer able to add callouts or delete existing callouts. It seems to have started when I added a significant number of callouts on one of the pages. I have had several chat sessions with GoDaddy, but they were unable to help and told me to contact Beaver Builder. On the top right corner of the page there used to be a plus sign, so I could add other modules. Per this image it is no longer there On the actual modules there used to be an ‘X’ that allowed you to delete that module. Per this image it is also no longer there Any suggestions would be greatly appreciated. Thank you