Hi Just bought the pluging/theme and activated from sent plugin/theme links. But cannot get the rows / multicolums to show up when i drag them across - they are invisible except when I hoover over them (red dashedline) the control setting appear, but I cannot see the columns or add any content blocks . They seem to work but nothing shows up when I save them. I’ve gone back to the demo site and that works as it should. I’m on a Mac using Chrome (Version 37.0.2062.120) on Wodrpress 4.0 - and I’ve deleted the BB themes & plugin & re-uploaded the ones from my account panel (just in case some issue with original files sent over via email). Still same problem - I have deactivated a plugin for our job board - but doesn’t seem to make a difference - so presume this is not a problem. I have plenty of screenshots to share with you and have set up a temp admin account if this will help trouble shoot.
I am on a very tight deadline and would appreciate help ASAP - if we cannot get this sorted I will need a refund as it is not working as expected (like the demo).
I really hope we can get this working as it has all the features I need to get my website designs up and running.
Please can you email me directly and I can give you al files & login details.
I’m based in uk so this is 10.10 am here - I work up until 4-4.30
My email is email@example.com
Firestarter Business Solutions
appreciate a prompt resolution - thanks.