Content page- append new layout doesn't work

bbcdd2015 · October 15, 2015, 7:57am

We have BB Agency. Server has plenty of ram (2 gigs) to handle the plugins and Apache adn only one website on it.

We used BB Child Theme with wordpress 4.3.1 for the website.

PROBLEM: Content page- append new layout doesn’t work. What info do you need so we can get this issue resolved? We need to build content on 35 pages and have been help up with this issue all week.

PLugin info: <?php
/**

Plugin Name: Beaver Builder Plugin (Agency Version)
Plugin URI: http://forum.wpbeaverbuilder.com/?utm_source=external&utm_medium=builder&utm_campaign=plugins-page
Description: A drag and drop frontend WordPress page builder plugin that works with almost any theme!
Version: 1.6.4
Author: The Beaver Builder Team
Author URI: http://forum.wpbeaverbuilder.com/?utm_source=external&utm_medium=builder&utm_campaign=plugins-page
Copyright: © 2014 Beaver Builder
License: GNU General Public License v2.0
License URI: http://www.gnu.org/licenses/gpl-2.0.html
Text Domain: fl-builder

billy · October 15, 2015, 9:25am

Hey Liz,

That’s interesting, append should work without issues. Are you getting any errors or can you explain what happens when you try to append in detail?

Best,
Billy

bbcdd2015 · October 22, 2015, 8:45am

Hello,
I replied on Oct 15 but my reply was deleted!

Attempt to append:
• select template
• LAYOUT TEMPLATE appears- >select content pages
• Page selected, >select append new layout
• Nothing happens (blue line appears- scrolls screen refreshed- but nothing happens)

liz

bencarlo · October 22, 2015, 8:57am

Hey Liz,

Not really sure how your reply got deleted. Anyway, do you mind sharing temp admin access to your site so we can take a look? You can just post it here using the private reply option below.

Ben

bbcdd2015 · October 22, 2015, 9:02am

Sure. What name and address should I use?

Also, another issue is with the NEW SLIDER (carousel slider) on the homepage (and duplicated on another page). We don’t want the ‘posts’, just the slider images with captions. How dis-engage the posts?

thank you!

bbcdd2015 · October 22, 2015, 9:09am

[Content Hidden]

bencarlo · October 22, 2015, 9:15am

Hey Liz,

You can just use a dummy email.

Ben

bencarlo · October 22, 2015, 9:40am

Hey Liz,

The templates issue is caused by enabling the override templates feature. Disabling that should fix you right up!

Re the carousel slider, not really sure about the problem? Are you trying to remove the links to the post?

Ben

bbcdd2015 · October 22, 2015, 10:32am

I unchecked ‘override Core templates’ and now the ‘append layout’ function works.

Thank you

bencarlo · October 22, 2015, 10:37am

Awesome! Have fun with BB!

Ben