After installing and activating the Page Builder plugin (Standard), I entered my email address under Settings > Page Builder while logged into my site and saved the subscription settings. However, I continue to see a notification stating, “FastLine Themes Subscription — Not Active!”
Is this a problem?
Hi John! Sorry you’re having trouble. What web host are you on? I double checked the order, and the email you signed up with is active. It sounds like your server might not be able to ping ours. Possibly a firewall issue? You might try contacting your web host and see if they can white list our domain.
Thank you, Robby. You were right on the money. White listed your domain and all is good now.
Keep up the great work. And thanks, again!
Perfect! Glad that worked. Let us know if you have any other questions or issues.