Error during WordPress plugin update

I can’t update the wordpress plugin

It’s showing a plugin update available, but when I update it gets an error saying "Cannot remove existing plugin"and fails to update. It also removes the current plugin so it has to be re-installed.

Hey Ray,

Just sent you an email in response to your contact request. Let’s work from there if you don’t mind so we can figure out what’s going on. Setting this topic to resolved as we’ll get things working for you via email.