Error when updating Beaver Builder Plugin

Beaver Builder
#1

Hey Guys,

We’re having a weird issue when updating all our clients with the latest Beaver Builder plugin update.

As an example, for one of our sites, when trying to update from 1.6.41, we received the following output:

Downloading update from http://updates.wpbeaverbuilder.com/?fl-api-method=download_update&email=7a62702e6174766672716f726a726776616e6574407061756277&domain=http%3A%2F%2Fwww.granitewebdesign.com&product=Beaver+Builder+Plugin+(Standard+Version)…
Unpacking the update…
An error occurred while updating Beaver Builder Plugin (Standard Version): Could not create directory.

All other plugins update without issue (we updated several plugins on the same site today) and we’ve installed several previous Beaver updates without issue/error.

Please kindly advise.

Thanks.

John

#2

Hey John,

Sorry to hear you’re having trouble. So this is happening on multiple sites which I assume are under the same server? Are you using a WP Management Plugin to update or is the same problem happening when you do it manually from within the site? Do you mind sharing temp admin access to the site as well as FTP access so we can check? You can post the details here using the private reply option below.

Ben

#3

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#4

Hey John,

Just letting you know I was checking the thread below when I read your issue, it may help.
http://www.hongkiat.com/blog/update-wordpress-without-ftp/

Let us know what you find! :slight_smile:

Ben

#5

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#6

Coolness! Glad I could help! Have fun with BB! :slight_smile:

Ben

#7