Getting Help, Solving Problems, Tutorials

Really need some direction. I am super frustrated trying to get anything to look right with BB. Please point me in the right direction to get help figuring out why even simple things don’t work. For example, blank template, single row, single column, insert photo, cant make the row or column fill the size I want even though I have changed the settings to full page. Publish what’s there and whats on the site is not what was in pagebuilder. Have searched the forums but no luck. Have looked at all the plugin videos no luck. Where do I go to figure this and a dozen other things out?

Hey Tim,

Welcome to the BB forums! :slight_smile:

Are you using the BB plugin on a different theme? Our plugin only works on the content area the theme provides. Some themes do not offer edge to edge content. Do you think you can share the URL of the page you’re working on so we can check?


I was using the blank theme from BB just to try and get used to using BB. I’ll try some of the other BB themes and let you know if it works.

So is there other learning materials besides the knowledge based archives? I really need more detail on how to do specific things and also how to troubleshoot. Thanks.

So I tried all the different themes that came with BB. When I view them in pagebuilder, they do not look like the theme sample picture. They are all basically cut in half. I adjusted the global settings and row settings but cannot get any theme to look like the sample. Some setting I am missing?

Nevermind. I figured it out.

Hi Tim,

Thanks for informing us the issue has been resolved, we appreciate it.