i can't active my purchased license... HELP!

Dear Sir,
i was tried many time and following the BB license activation instruction but couldn’t work.
my site: test.silvercube.com.hk

MESSAGE:
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please kindly help, thanks

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Hey Samuel,

Welcome to the BB forums! :slight_smile:

Are you placing your license key or your email? Either works fine. Do you think you could send temp admin access to your site so we can take a look? You can just post it here using the private reply option below.

Ben

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Hey Samuel,

I tried my own license key there but it still didn’t work so there’s definitely something wrong. Do you think you can share FTP access as well?

Just an FYI though, you can already start using the theme and plugin even though the license isn’t activated. The only thing you’ll be missing is automatic updates which shouldn’t be a problem for now since you’re on the latest version.

Ben