Media Library Issues

Hello, We are somewhat new to website design and blogging. We are using Wordpress through GoDaddy with the Beaver Builder lite Plug in. The theme is Creativeily. Whenever we launch Beaver Builder to edit, we are unable to select images from our media library. The icons are just a portion of the pic and the select photo button is no where to be found. Go Daddy said something about a CSS issue and that I should contact Beaver Builder directly. Hoping you can help shed some light on this.