Hi,
I saw the thread on the Builder not loading (http://forum.wpbeaverbuilder.com/support/q/i-click-page-builder-but-it-does-not-show-up/) and have a slightly different problem so I decided to start a new thread. FYI, I also have WPEngine looking into this from their end.
Builder worked correctly on my local dev XAMPP and seemed fine on WPEngine’s staging server. When we pushed it live we could load the Builder but when you clicked to edit a section it hung on the loading sequence. (BTW, using most recent of both the template and plugin.)
I’m seeing 2 errors appear when I click the wrench to edit a content area, this is what comes up in the console:
GET http://www.pyragraph.com/nas/wp/www/cluster-1807/pyragraph/wp-content/theme…bb-theme-child/fl-builder/modules/post-grid/js/settings.js?_=1421791066128 404 (Not Found)
Uncaught SyntaxError: Unexpected token <
I know that the referring url in the first one is incorrect but I can’t find that anywhere in the DB using the search and replace script. FYI it should just be www.pyragraph.com/wp-content/…
I’d be happy to create a test account for you so you can see it in action. This is an issue on every page
On what may be a related note, I was going to try to completely uninstall the builder using the button in the Settings area but when I do the server returns a 502 error on WPEngine and this error on my local setup: Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /Users/ddabney/Documents/Websites/pyra2.dev/wp-includes/pluggable.php on line 798
Sorry for the long post but I wanted to make sure I cover as much as was known this point.
Thanks!