A couple of things that are a problem, but first I just built a site with the free version of BB and thought it was amazing. I’ve been building wp sites for about 5 years and Dynamic Theme Builder on Genesis is my go to platform. BB is a great addition to the team.
Now for my two problems.
The site looks beautiful on my laptop. Sizes responsively all good there. But when I try any device the site breaks. Here’s the link.
I disabled all of the plugins except for BB and deleted all of my custom CSS and there was no change.
I decided that I would upgrade to the paid standard level and when I tried to install the upgrade I got a fatal error. - Fatal error: Cannot redeclare class FLBuilder in /hermes/walnaweb14a/b2827/moo.ehine/halagandesign/hdgnewdesign/wp-content/plugins/bb-plugin/classes/class-fl-builder.php on line 8
Found instructions about delete old version of BB which I did and standard version is installed and working fine except no responsive on any mobile devices.
I just checked the homepage of the site and see that it is responsive. Did you figure it out or am I missing something? Is there a specific page you need us to look?
It’s definitely not working on my iphone 5 or my ipad. The width of the content is not being responsive. It works fine on my laptop when I scale change the page width, but not on the devices. I also used browserstack to check.
It seems to work when logged in. I’m thinking non-logged in users are seeing a cached page. Can you clear the cache, or perhaps disable it real quick, then visit the site on your mobile device and see if you get the same thing?