I have a project that requires adding different galleries/collections of images and having a thumbnail linked to that gallery to open in a lightbox. Not a typical gallery of images on a page.
I add a text module to a page and then select the global gallery icon next to the add media icon to add a shortcode to the text module but when I click on the global gallery icon I get a black overlay and nothing opens. Almost like a lightbox effect.
I’ve tried adding just the shortcode to the text module but the gallery does not appear on the page.
Could you get me started troubleshooting this issue?
I’ve tried disabling the lightbox in BB.
I’ve checked all of the server logs and see no errors.
Thanks for getting in touch! Have you tried placing the shortcode on an HTML module? You can also try disabling BB and see if the plugin works in the standard WP editor. That way we’ll know if the problem is BB related or not.
I just talked to the other members of the team regarding this and realized that BB doesn’t load 3rd party enhancements to the text editor/kitchen sink. This is because of the bugs it introduces. You can check this thread as it’s pretty much the same problem. Sorry, wish I had a better answer for you.
Yes, anything done on the WP editor won’t be reflected if there’s already a builder layout. One thing you can do is to create a sample page, make it use the WP editor, and just use that to grab the shortcode.