Renew my license! Where?

#1

Hello,

I would like to renew my license with the discounted price but can’t find option to do that.
Where is the link to renewing a license?

Suggestion: It would be great to get a notification email if my license is going to be expired.

Thanks in advance
Bastian

#2

Hey Bastian,

With renewals, we actually send out a renewal email with the discount link the day your subscription expires and it is available for two weeks thereafter.

Hope that helps, and let us know if we can assist further! :slight_smile:

Ben

#3

Hi Ben,

thanks for your answer. That is exactly my problem. I didn’t get any renewal email :frowning:
My license is going to be expire in 6 days…

Can you help me?
Thanks in advance
Bastian

#4

Hi Bastian, I inquired about this when mine was due for renewal.
The email comes out close to the date, THEN you have two weeks to pay - re-read Ben’s reply and you will see this is basically what he described.
HTH, Dave

#5

Hi Dave,

thanks for your answer. My confusion comes from the FAQ right under the pricing page.

Do you offer a discount on renewals? Yes! We offer a renewal discount of 40% on all Beaver Builder packages so long as you renew within two weeks of your license expiring!

Now I got it! Thanks!

best regards / Bastian

#6

Yep they should re-word that to avoid future confusion…

#7

Thanks for feedback! I’ll get that through the guys and see how it goes. :slight_smile:

Ben

closed #8