Site setup

I installed the plugin on my site and cannot get it to work. Buttons are there but I can’t click on anything in beaverbuilder - nothing happens.

I tried turning off plugins and no luck - same thing. The demo on your site works fine on my browser, so i don’t think it is a browser issue.

I see this question/issue has been posted several times in the forum but the replies are all private. Please help - I would really like to use this plugin.

I am using Dynamik/Genesis as child-theme/theme.

Hey Rick,

Welcome to the BB forums! :slight_smile:

Sorry to hear you’re encountering problems this early on! Our plugin should be compatible with Dynamik. A lot of our users use that combination. Do you mind sharing temp admin access to your site so we can check? You can use the private reply option below.

Ben

After some more troubleshooting, I noticed there was a plugin that I did not test - simple file downloader - https://wordpress.org/plugins/simple-file-downloader/

Turning off this plugin fixed my issue and BeaverBuilder is now working just fine.

Thanks!

No worries! Enjoy BB! :slight_smile:

Ben