Split: Beaver Building is not working

Beaver Builder
1

Hello Ben

Please check the below website: https://hummingbill.com with the theme of http://www.getmotopress.com/themes/emmet/.

I am facing the issue to edit any Moudles, layout, text edit, column setting etc all settings edit button not working.

I will appreciate if you can review the site and let me know why so that?

Thanks
Adam

2

Hi Adam,

Is it possible for you to provide temp admin access, please? So we can take a closer look at the issue.

Thanks,
Danny

3

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4

Dear @Danny

Did you check the dashboard of our wordpress? Please confirm me if you fixed the issue.

Thanks
Adam

5

Hi Adam,

I have just this moment logged into your site, created a page called BBDanny Test and added a Text module without any issue.

Therefore, is this happening all your pages or a specific page?

https://hummingbill.com/bbdanny-test/

Thanks,
Danny

6

Hi @Danny

Thank you for your effort, but it seems that plugin not fully loaded, even i have the paid product. Because it showing to upgrade me. Before that it was not show…

I have the license also. I checked the plugin page, showing Beaver Builder Plugin (Lite Version) active, but Standard version inactive. Did you make some changes in plugin?

Why so that?

Thanks
Adam

7

Hello @Danny

I activated the screenshot of problem, please check the link given below about the error.
http://imgur.com/tUwAywm

I will appreciate if you solved the issue as soon as possible.

Thanks
Adam

8

Hey Adam,

Sorry, but I can’t seem to recreate the issue. I opened the page Danny created, and I was able to edit the contents of the module and whatnot. Also, the active plugin was the Lite Version. Does the problem only happen when using the Standard version? Can we enable that plugin so we can take a look?

Ben

9

Hi Ben,

Thanks for getting back to me. Yes, please switch to the standard version and then try to edit anything. It will not work.
I just shot you a video for you: http://screencast.com/t/hdVWxCDWSx0D
You will see in the video that I created a button, but then was unable to edit it.

thank you,
Adam

10

Hi Adam,

I can now see the issue and it appears there is a JS error/conflict. So we can try and identify the cause of the issue.

Can you disable all active plugins except for BB, please? Then see if the issue persists.

Thanks,
Danny

11

Hello Danny,

But I tried already before, but none of them is work. I think this issue come from the theme. Can you re-check again?

Thanks
Adam

12

Hey Adam,

If that’s the case, would it be fine if we’re to switch themes real quick so we can check?

Ben

13

Yes, please do. I’ve done exactly this and then the plugin works properly. The Motopress theme is the root of the problem.

thanksAdam

14

Hi, what about my issue?

15

any news?

16

Hi Julia,

I apologise, I split the topic thinking it would help you as you may have received lots of email notifications regarding replies to Adams question.

You can see your topic here where one of our developers has replied with a possible solution to the WPML bug.

@Adam - I recommend contacting the MotoPress support team and see what they suggest and keep us posted.

Thanks,
Danny