But I can’t seem to find where the setting is… to turn this off and show the header. I tried to go back to the parent theme and still showed the same thing.
This is actually an issue we’re trying to fix. The problem happens when you call a template/page via the shortcode. It also loads in its CSS file, including the CSS which hides the page’s default title. The only way around it for now is to override that styling. Try using the CSS snippet below and see if it works for you.