some weeks back the BB builder was becoming almost hit and miss, at times not loading, then on a refresh/ clear cache it would load. But extremely frustrating to use.
Been away for 2 weeks and returned to work to now find it completely unwilling to work. I am getting just these two errors in Chrome dev window.
The right side and top UI do not load at all when in ?fl_builder&fl_builder_ui .. i have tried downgrading jquery, removing plugins and changing theme whilst refreshing cache… no luck at all.. these two errors remain persistant and i do not know how else to tackle this.
I am on the latest version of WP 6.7.2 as well as BB 2.8.6.1. its being used for a single site only.
Hi Jamie, thanks for the reply. i did try uninstalling juicer entirely but the code itself on the page, im unable to remove it as i cant essentially ‘save’ the page afterwards.
i can click the module, edit, save it but i cannot publish the page itself as the top ui isnt showing either
Thanks for this, i did try sometime back after looking through your knowledge base, unfortunately no luck. Practically the same as before, i can click elements, edit etc, but cant save the page itself or add new elements. screenshot below.
ok so, deleted the full version plugin, re-installed using the lite version and it works… any idea how to narrow down the route cause of this issue? ive not changed anything else on the site, purely uninstalled and reinstalled the lite plugin.
Can you submit a ticket to our helpdesk so we can take a closer look. Be sure to log into your Beaver Builder account and use the submit ticket form on the support page below.
