BB Page Builder Glitch

So I notice this for a while already but wasn’t able to report it because sometimes it gets fixed for some reason.

But this time, this particular page is showing it.

I simply imported my saved template then started editing. But when I get to the bottom part and trying to save my edit, it glitches and deletes everything! Not in revisions, no nothing.

I tried refreshing too.

Anyone who has experienced this issue?

Here is the video - https://www.screencast.com/t/xuNZYl9nzI

Hi,

I’ve followed your steps and I am not able to replicate this on my end. I’m also not able to view your video as it requires Flash?

Can you record your video using a different app? :slight_smile:

Hey Danny,

Here is another video - https://www.loom.com/share/939f2471a3654fe19d8fd176ef609d18

You can skip to 2:05 where the glitch happened.

I’ve noticed that this problem happens when the page I’m building has lots of special characters. For instance, I have a client that needs technical datasheet type info. So it’s common to have <,>, ~, micron symbol, etc in the text editor. Also, I’ve had french characters crash the page like this. Words like Société have crashed the builder for me. Perhaps that is helpful.

@techjad

Apologies for the delay. Would it be possible to send us a support ticket so our team can take a closer look as that is quite odd and not something I’ve seen before.