BB Plugin Standard won't function

I’m running the Enterprise Pro Theme (Genesis), and I cannot get the BB to work. Plugin is activated, but when I create a new page, and switch to the “Page Builder” tab, none of the RH Tools seem to work. “Templates”, “Tools” seem grated out, and the drop downs don’t function either. Everything is frozen.

The site is stackteck.com

Please help!

“grayed out” not “grated out”

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Hey Axel,

Thanks for getting in touch and sorry to hear about the issues! This sounds like there is a plugin conflict unfortunately. Can I please have you disable all of your plugins and then test BB to see if it works as it should? If it does, go ahead and start re-enabling each while testing BB to see if you can find the culprit. Let us know what you find!

Best,
Billy

I sent you my list of plugins as a “private” reply. I’m concerned in turning off the various plugins that have content associated with them, especially WP Multi-Language, Testimonials, etc will affect the content, and create massive work to rebuild after I turn them back on. Is there not another way?

Hi Axel,

Unfortunately, turning off plugins is the only way of really isolating the issue at hand. You could try just disabling some of the less important ones to start to see if it could be one of those.

Another option is taking a full backup and migrating the site to a staging server or test site we can troubleshoot on if you like.

Best,
Billy

Thanks, Billy. So you cannot tell from these plugins below if one of them has know interference problems?

Plugins: AddtoAny Share Buttons, BackupBuddy, Easy Testimonials, Genesis Responsive Slider, Genesis Simple Edits, Genesis Simple Hooks, Genesis Simple Sidebars, Google XML Sitemaps, Gravity Forms and Gravity Fornms Multilingual, iThemes Security Pro, Social Media Widget, WP-Optimize, wpMandrill, WPML Multilingual CMS, WPML String Translation, WPML Translation Management, WPML Widgets

Hi Axel,

I just tried the latest BB 1.6.4.5 with the latest Genesis 2.2.5 and Enterprise Pro 2.1.1 and with BB as the only plugin, no problems :slight_smile:

Regarding your plugin list, I have successfully used BB with Genesis + Dynamik Website Builder with:

  • AddToAny Share Buttons
  • Genesis Simple Edits
  • Google XML Sitemaps
  • Gravity Forms
  • WP-Optimize

Haven’t used any of the others.

Cheers!
Lyle

Thanks for chiming in, Lyle!

Axel - you can probably scratch the ones Lyle mentions off the list of disabling, but let me know how you get on after the others or the ones that you can disable.

Best,
Billy

OK. Thanks, Billy and Lyle! I’ll try a bunch of “safe” tests without setting up a test environment. Too involved for a non-techie like me. Will loop back and let you know.

FYI. Had someone look into this, and they found that a some Vimeo code for Google Analytics caused the problem:

"A Google script in Genesis Simple Hooks was causing 2 different jQuery scripts to run and that was what was breaking the Beaver Builder.I removed this wp_footer hook - removed this code causing conflict <script
src="https://ajax.googleapis.com/ajax/libs/jquery/1.4.3/jquery.min.js"></script>"

Working now.

Interesting, but great to hear that all is right now! :slight_smile: