Beaver Builder on https Pages

I have a site that I just added https to and the builder doesn’t seem to like that. When I try to click an existing element on my page I get the loading bar and I don’t get an editor.

http://screencast.com/t/qrLNxROJmeh

What do you think might be the issue?

Hey Andy,

Thanks for getting in touch and sorry to hear about the issues. BB should play just fine with HTTPS, but if you would like to provide temp admin access via private reply, I can take a look.

Best,
Billy

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Hey Andy,

I believe the issue is that you had http instead of https for your site url in the WordPress settings. I made this change for you but am now getting a redirect loop for wp-admin. Would you mind setting me up with a temporary FTP login to get it figured out for you?

Thanks,
Justin

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Thanks, Andy. Do you know what protocol we should be using? I tried to connect but it’s not working.

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Thanks, Andy. That worked. I’m checking this out now.

Justin

Hey Andy,

You’re all set. It looks like the issue was that your server is behind a load balancer that can throw off WordPress’ is_ssl() check that we’re using. I’ve patched the builder on your site with their recommended fix for that.

Let me know if you run into anything else.

Justin

Awesome thank you!

So, here’s the thing. I have a couple of other sites I’m running into the same issue on the same server. Can you tell me how to patch the builder? Will you come out with a builder patch for that issue?

I don’t know if it’s related or not, but what I have found on another site (and this site before you fixed), is when I edit a page with the builder the page specific .css file (found here: /wp-content/uploads/fl-builder) has “http://” hard coded in the file. I have to open the .css file each time I edit a page and do a find and replace for https:// and it’s all secure again. Does what you did fix that issue?

Thanks!

Hi Andy,

You’re welcome!

Can you tell me how to patch the builder? Will you come out with a builder patch for that issue?

We’ll be coming out with a fix for this in the next release, but that probably won’t be for another week or two. In the meantime, I believe your WordPress install in general might be affected by this issue. Have a look at the codex page for is_ssl, specifically the notes section where it says to add some code to your wp-config.php file. That should fix this on all of your sites.

I have to open the .css file each time I edit a page and do a find and replace for https:// and it’s all secure again. Does what you did fix that issue?

It should fix that, if not, the fix in the codex will. Somewhere your site isn’t being recognized as HTTPS, which is causing some weirdness. Give the codex suggestion a try and let me know how it goes.

Justin

I’m having a similar issue on this page: https://www.weblytica.net/seo-technical-website-analysis/

The builder is really bogging down and not saving changes. This is a brand new issue on this site, and I really haven’t changed any SSL settings. Just copied this page from another that was working fine.

Hi Andy,

Could I get a temporary login for that site to have a look?

Thanks,
Justin

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Hey Andy,

I took a look and believe we’ve run into this before with CloudFlare’s RocketLoader. Have a look at this post and let me know if that helps…

http://forum.wpbeaverbuilder.com/support/q/text-editor-broken/#post-5240

Justin