Changes in BB are not publishing

Hi, I have a BB installed on a WP site that’s been working well until recently. Some changes publish, but when changes to text blocks, specifically text colors, will not publish. They seem to be saved as in draft mode. Publishing seems to stall, requiring a page reload.
I have already:

  • Cleared Cache (in browser, WP, and on server)
  • Disabled Caching plugins
  • Updated to the latest version.
  • Made sure the SSL certificate is present.

Nothing seems to help. Any idea?

Its hard to tell based on what you are describing, so many things could cause this.

Publishing seems to stall, requiring a page reload.

There is probably a JS error in the AJAX response … reloading does not fix anything here..

If you would like someone to debug the issue, please open a ticket with us.