Color Picker [BUG] - Gif screencast attached

Hi BB.

Having an issue with the color picker which I’m not sure what’s causing it.

If I use a preset color to pre-fill the color it works fine.

BUT if I click and drag on the circle thing it displays a red-hue colour as though the horizontal hue slider had not been updated.

http://i.imgur.com/88xF9ut.gifv

This is happening on every installation of bb & wordpress that I own across a bunch of different servers and I’m guessing is reproduceable.?

Hey Jay,

Sorry to hear about the problem. Just letting you know I’m checking in with the team on this one.

Thanks!

KC

Hey Jay,

I’ve just checked with my team and it looks like we’ve already issued a bug report for this. I apologize for the inconvenience and thanks for the heads up! Let us know if you need anything further.

Thanks!

KC

Thanks again for the fast response. I should probably have done a better search :smiley:

Hey Jay,

Do you mind sharing a few more details? On what browser are you experiencing this on and on what OS?

Ben

Google Chrome, Windows 7 sp1

Bump. Still having this issue with the new colour picker.

Hey Jay,

Sorry, not really sure how I missed your last reply. Okay, so our Color Picker is based on the same library WP Core uses. Can you go ahead and switch to one of those free TwentyX themes, head over to the Theme Customizer, open up a Color Picker and see if you experience the same issue?

Ben

It’s not the Theme where I’m experiencing this. It’s the plugin.
Had this issue ever since the update that changed the colour picker to support the saved colour paletes.

Hey Jay,

Reason I asked you to check if you’re having the same issue on the customizer is to verify if the problem is coming from our plugin’s forked code, or the Color Picker in general. :slight_smile:

Ben

OK I just installed 2015 theme and tested the customizer again.

As expected there were no dramas.

The Customizer for both BB-theme and twentyfifteen theme are using the stock Wordpress color picker.

It’s a HSB picker that has a square window with the hue, and a slider on the right for saturation & brightness. It’s great! You can see exactly what colour you need to pick, and then refine it further.

In the plugin, they changed it to a ‘S-BH’ color picker. I don’t know if it’s a forked version of core, or what - but it’s less intuitive because you have to pick the colour just by using a tiny slider on the bottom, and then have a massive window to refine just the brightness.

The bug as shown in the gif at the top shows that when you click, it’s not remembering the hue selection, it defaults back to the red hue. Even though it should be adjusting brightness of the aqua.

Hi Jay,

Would it be possible for you to provide temp admin access, please? So we can take a closer look.

Also, can you tell us what module you’re having the issue on or is it on all modules?

Thanks,
Danny