Hi guys!
I followed the steps for migrating the website using the search and replace script on the DB, as well as clearing the beaver builder cache and saving the permalinks after the migration. I noticed that some pages are missing content completely, while with other pages the layout is broken (staked but not styled as previously built).
I took some time to read through the support forum here and I see that others have had simlar issues but with variations in how they migrated the site initially. I can assure that I followed all the steps that you outlined in your instructions.
Since we are behind a firewall I am unable to provide access to the site. But is there any advice that you can pass along. This is a crucial process for our time as we migrate the site regularly, so it is imperative we resolve this if we are going to continue using the tool.
Thanks for getting in touch and sorry to hear you running in to this trouble. As you might know, having no access to the site leaves us with limited troubleshooting steps/methods. One thing you can check is the permissions you have set on the wp-content folder of your installation. Just had that problem earlier here so you can check the symptoms he was having and compare.
This should not be a permissions issue. The site was in one directory on the same server and I just moved it to a different directory. I did chmod the wp-content folder but no change in the status of the site. Any other ideas?
No worries! It’s really hard to determine what’s causing these issues since it could range from a simple DB corruption or a server setting which is incompatible with our plugin(worst case). Personally, I’ve migrated a few sites before with serialized data as well and using the script made it a walk in the park. I’m sure the other members of the team are too which is why they recommended it. Anyway, just let us know how it goes and we’ll take it from there.
In terms of Professional Services - Additional support, perhaps on site assistance. We are an internal marcom site which is highly visible to executive leadership so its important to use that we are able to migrate this site without a hitch once we launch the new version in the coming weeks.
Ok, that worked and I am in. What am I looking at here? Sorry, I’m coming into this thread a bit late. Is this site what you guys built initially and wanted to migrate?
On professional services, unfortunately, we won’t be able to assist there. We’re just too busy to dedicate time to something like that with BB and our own client work, sorry about that!
So this is what the site looks like after migration. There are a couple of pages that you can look at that I built with Beaver Builder that are broken.
All these pages are no longer rendering the way I built them with Beaver Builder. The content is still contained in the pages when you log in, but they are not viewable. If I re-publish the pages with Beaver Builder, the pages are broken and the content just stacks each item on top of each other.
Interesting. I published each page and the pages now show the content that should be in each. I am assuming these pages looked different before? Did you save page templates for each in your local version?
Hey Brad! Sorry for the trouble you’re having. We’re tag teaming your issue here.
On the dev site you linked, it looks like the database serialization got corrupted. That would explain why the Beaver Builder pages aren’t rendering properly. Where was the site developed, or more specifically, what was the original URL?
I am afraid that there might have been a problem when you ran the search replace script. Are you able to migrate the site again? If you can redo the migration and post a screenshot of your search/replace settings before you run the script, we can take a look and make sure everything is correct.
And or, if you’d like to send us a copy of the original site, we can try to migrate it on to one of our servers. That might lead us to some more clues. We’d just need a copy of the database and the wp-content folder. You can send that to me:
robby [at] fastlinemedia [dot] com
Is there anything else you can think of that is different between the dev environment and the live environment?
The wp-content folder is over 800MB, not including the DB. How should I send these files to you? Also, I was tinkering with the site today and I changes the permalinks settings to post id, then changed it back to post name. This broke all the pages I built with Beaver Builder. Any reason why?
