Your theme (Beaver Builder Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Overrides (WooCommerce): bb-theme/woocommerce/emails/customer-new-account.php,
bb-theme/woocommerce/emails/customer-processing-order.php version 2.4.0 is out of date. The core version is 2.5.0,
bb-theme/woocommerce/emails/customer-reset-password.php
I need you guys tell or help me to fix this update.
Our theme is not overriding any WooCommerce templates at all. You can check this by downloading a fresh copy of our theme and child theme on your Accounts page.
That is correct, it is coming from our theme. But again, if you download a fresh copy of our theme, it doesn’t have those overrides in place. Which means to say, the overrides were custom made.
Did you do the overrides? If so, you’ll need to redo it using the latest WooCommerce template files. If you didn’t, you’ll have to contact the one who did.
If that’s the case, you can delete those template files on the BB theme via FTP. I’d suggest taking a backup copy of it first though.
Just wondering though, is this your site? Did you build it yourself? The files in question are actually WooCommerce email templates that get sent out to the customers.
the problem is the version you have on the bb-theme/woocommerce/emails/customer-processing-order.php version 2.4.0 is out of date. The core version is 2.5.0,
Yes, that is indeed the issue. But that file is not part of our theme. If you download a fresh copy of our theme on your Accounts page, you’ll see it doesn’t have a folder for WooCommerce. What I’m trying to say is, that file is not ours. Someone placed it on your site to override the WooCommerce email templates.
Again, we don’t have any WooCommerce files on our BB theme that is overriding its templates. If you aren’t overriding the WooCommerce templates, I can delete the files for you. I just need FTP access to your site which you can share via private reply. I’d suggest you take a backup copy of it though before deleting it.
Re the Contact Form button, you can use the CSS snippet below.
Also, do you mind setting your private replies without private info to public? There might be others interested in this topic but can’t see your replies.