Love the plugin. Everything works great and you guys are on top of updates. One thing I have been struggling with since I purchased is Video content. We build membership sites that use a lot of training videos. we host our videos on Amazon S3/cloudfront and build out the videos with Easy Video Suite plugin. The benefits of this plugin is we upload a video once and it converts to all viewable formats (Mobile) then deploys to our Amazon account. The issue I am having is when I drop the embed code created the videos work, but the page becomes un-editable. The only way to edit the page is to remove the video I just added.
We are using Genesis theme 2.2.5 (Enterprise Pro Child Theme)
Wordpress 4.4
BB Agency 1.6.4.5
Here is the code is example code we are dropping into page.
Sorry to hear about the problem. Do you mind sharing temp admin access so we can see the backend? We’ll need it to perform tests and check for console errors or probably identify the cause of the issue.
May I know what’s the difference between the first and second code you gave us earlier? It seems the first code is working fine, but the second code breaks the Javascript.
Yes. the first code is simply grabs the video and plays it from the server, like a normal video. The second code we use for secondary videos it puts and image placeholder on the page and when clicked the video is played inside of a modal pop up.
My apologies for the delay on this. Did you end up getting it figured out? I was able to get the first code working in your test page. The second one works, but it returns this error in the console…
The extension of the requested video could not be found. Is the file deleted?
Give the “video test page” a shot and let me know if I’m missing something about recreating this issue.
