Edit and save button of builder not responding

Beaver Builder
1

Hello, when I try to edit my pages using the Beaver builder plugin, the edit buttons are not working so I cannot edit the contents of my pages and also when I try to save some new modules, it doesn’t respond too:
I am talking about the below screenshot
image
all of the buttons except the move/resize are not responding. I also cannot edit previous modules. The save/cancel button when I create a new component is also not responding

Version: Beaver Builder Plugin (Agency Version)
They told me that I have 2 versions activated and I have the 2.1.2.2 one and the 1.9.2 one but I cannot deactivate the 1.9.2 one since it has no buttons to deactivate. And if I deactivate the 2.1.2.2 one the whole website crashes.

I have tried deactivating all plugins but still not working.
Any help is appreciated

2

Neither of those versions will work with modern WordPress, bugs introduced by WP were fixed years ago.

Having two versions active will only compound the issue.

They told me that I have 2 versions activated

Who is they? Do you have a ticket open with us?