I have the same problem, when i open the product page by beaver builder, and can’t find the edit button at any places, and i can’t do any editing things, any one knows what to do to solve the problem? Urgent!
Please open a support ticket
What is a support ticket ?
When you purchased Beaver Builder it gave you access to support and updates. Link is in the footer of all pages, there are also links to support in the dashboard when logged into your account.
My website was made by third party, and like this anyone can help me? But they made one long time ago, i can’t contact them now
Well in your case, based on just a screenshot, it looks like you are expecting to be able to edit a page that cannot be edited because it isnt actually a page, it is an archive.
but except this page, other pages which i also built by beaver builder can be edited, just this page can’t be edited
Like I said, it is not a page, it is a product archive you will not be able to edit it with Beaver Builder.
wow，so what can i do now? To buy a new account or how to do ?
I contacted Beaver Builder’s customer service, but they said they needed to verify my account first, and when they found out it wasn’t my account, they didn’t respond to me, which is a bit irresponsible.
hello do you know how to solve this problem， thanks
Your ticket is still active.
I looked at your site, the page you want to edit is not a page it is a woocommerce archive, so Beaver Builder itself cannot edit it. The WordPress customiser will have a few options for woocommerce, plus of course woocommerce itself has a few styling/layout options.
The people who created the site for you may be able to help with woocommerce changes.
The kley that is active on the site appears to link back to an agency called internetdominators
Thanks very much for your reply, so you mean i need to check how to edit by woocommerce, right? And the woocommerce need to edited by whom made the website for me?
they made the website for me years ago, i don’t think they would like to help me to edit the woocommerce now, so i don’t have any solutions now?
Thanksssssssssss very much, you helped me found the problem and i know how to solve it now, thanks again and wish you a nice day
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