Fatal error in customizer

Hi Team,

We are using beaver builder with WPML for multi-languages on website. We are using 5 languages. But on selecting Persian or when we try to load the site in Persian language it leads us to a fatal error in customize-header file in BB-themes. Please check screenshot for reference.

Looking forward to your help

Please open a ticket providing url and a login

I am trying to login to raise a ticket but it shows me invalid email and there is not any option to create a new account. Can you please check!!

User accounts are created when you purchase one of our products. If you never purchased anything from us there is a contact form but support will obviously be limited.

The BB theme does not have a persian translation set so you should probably be contacting WPML as the theme is doing nothing strange there.