Issues with WP 4.4

Beaver Builder
1

I just updated to WP 4.4 and tried to open a BB page to edit only to discover that it no longer activates correctly. Meaning, I open the page with Page Builder but am not able to edit anything on the page.

Tried in three different browsers and have same issues across browsers. All was well until Updated to WP 4.4 :frowning: knew I should have waited!

Any ideas? Thank you.

2

Hey Yael,

Problems like these are usually caused by 3rd party plugin conflicts. It’s possible the update to WP4.4 was what caused issues with other plugins. Let’s have you go through the plugin deactivation route, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin. Let us know how it goes!

Ben

3

Okay, will do Ben. Problem is, though, I need all the plugins installed on site so may not help too much; I’ll deactivate all plugins and go from there.

4

I disabled every plugin except BB and the issue persists, so it doesn’t appear to be caused by another plugin.

5

Oh, wait, just realized iThemes Exchange was still active. I deactivate that and the issue went away.

However, how do I resolve this? I obviously need iThemes Exchange and BB to work together.

6

Hey Yael,

Do you mind sharing temp admin access to the site so we can take a look at the conflict? Also, could you send us a copy of that plugin so we can do some tests on our local dev? You can send it to themes [at] fastlinemedia [dot] com.

Ben

7

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8

Hey Yael,

I’ve already submitted a bug report for this. Try using the lower version 1.31, it works fine on my localhost.
https://wordpress.org/plugins/ithemes-exchange/developers/

Ben

9

Thanks so much, Ben.

10

I’ve also had the same issue. If you want access or if there is anything I can do to help resolved this please let me know.

11

Hey Jason,

Sorry to hear about the problem. Have you tried going through the plugin deactivation route, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin. If the issue persist, do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

Thanks!

KC

12

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13

Hey Jason,

Like what Ben said earlier, we’ve already submitted a bug report for this. At the meantime, I’d suggest you use the lower version 1.31 until we get the issue sorted out. Let us know if you need anything further. :slight_smile:

Thanks!

KC

14

Thanks. That’s what I’ve done for now. Looking forward to a resolution.

15

Hey Jason,

It looks like the issue is that the recent version of iThemes Exchange is breaking our use of WordPress’ wp_editor function on the front-end.

That is happening because they are making a call to a function that is only loaded in the admin environment (get_current_screen), which is throwing an error and preventing the page from rendering completely.

Unfortunately, there isn’t anything we can do about that on our end, and that is surely breaking other plugins that use the editor on the front-end.

I’ve gone ahead and filed a support ticket with them to see about getting this fixed. You can follow along on that here… https://wordpress.org/support/topic/version-132-update-breaks-wp_editor-use-on-frontend?replies=1

Thanks,
Justin