I have a problem using the page builder on a multisite. I design websites for my clients on my subdomain multisite installation. The site is designed on a multisite instance like client1.mymultisite.com. When the client is happy with his website, we map a domain to this instance, like mydomain.com.
The problem is that after I mapped the domain, the page builder doesn’t load on the pages. I have to unmap the domain, make the changes and then map the domain.
Do you know what may be causing this problem and how to fix it?
My clients must maintain there own websites, but I cannot expect them to unmap the domain first and then do the changes
Thanks for letting us know about this issue. I’m going to test it out on our multisite install and look into getting a fix together for you. I should be able to have it figured out by tomorrow. Thanks for your patience!
I’ve tested this on our site and everything seems to be working fine, so we’ll need to dig a little deeper. Can you tell me what mapping plugin you are using? Also, would it be possible to get me temporary access to your network admin to check a few things out?
Thanks for the detailed follow up, it is very helpful. I actually tested this on a different mapping plugin, so I believe that is why I can’t recreate the issue. Can you send me a copy of the one you are using to test?
Also, I know domain mapping can cause login issues at times. Can you double check that you are logged in when trying to activate the builder?
Once I can recreate this on my end I’ll be able to whip up a fix for you.
WPMUdev is very big. They had just been acquired by Automattic (which owns Wordpress.com). They also have a few hundred thousand subscribers of their own. I think it would be worth your efforts to make the Fastline plugin work with their multisite plugins.
You’re welcome! Thanks for sending over the plugin, I’ll get this tested and hopefully sorted out today.
We’re very familiar with WPMU Dev and definitely want the builder to be compatible with their products. It’s funny you should mention that they we’re acquired by Automattic. I saw that post as well but it ended up being an April Fools joke. Just wanted to let you know!