Was making some updates to my home page. After saving I can’t get into my site.
The page builder won’t launch either.
The content on the site I find if I use the text editor
BR Oystein
Hi Oystein,
Can you tell us what you did to your home page and provide temp admin access, please?
Thanks,
Danny
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Hey Oystein,
Can you try reinstalling the theme? You’ll have to deactivate it first, delete it, then reinstall it. I’d suggest taking a backup copy of the site though just as a precaution. If the same thing is happening after reinstalling it, can you send FTP access to your site as well so we can dig deeper?
Ben
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Hi Øystein,
You’re receiving this error because you haven’t removed the theme like Ben mentioned. The bb-theme folder already exists so a new one can not be created. Please, delete the bb-theme folder and then try installing again, please.
To send FTP access, please mark you response as a private and provide your FTP details in your reply.
Thanks,
Danny