PressApp KnoledgeBase Plugin Integration

General Discussions
1

Hello Guys!

I hope you are doing great!

I have some questions about the knowledge base plugin that you guys use.

I want to create a knowledge base very similar to the one you have, so I bought the same PressApps plugin. I have some questions that hopefully you can help me with.

  1. The first question, is about the sidebar. How did you manage to have a left sidebar on the KB page and a right sidebar on the blog with different content each? How could I do the same?

  2. How can I remove the folder icon that is displayed for each category title?

  3. How can I add a “See all” link at the end of each category?

  4. How did you change titles in KB from h1 to h2?

I have also noticed this rare behavior:

  1. If I set the slug with the same name as the page selected to display the KB articles, all the links in the navs (header and footer) change to the same Slug. You can check this out at Weebir.com and click on “Ayuda”. The links don’t change, just the text.

I hope you can help me!

Thank you! Have a great day.

-CD

2

Hey Carlos,

Gosh, it’s been awhile now since we setup the KB. It’s going to be tough to remember all the details, haha.

So, we did a lot of custom work. We setup a new sidebar and a new page template. We hid a bunch of stuff on the template level and with CSS (you can inspect our KB and see some of those changes).

Not really sure about the issue you’re describing. You may need to get in touch with the KB guys for that one.

Hope that helps! Sorry, it was so long ago that I don’t remember all the details.

3

Hello Robby!

Thank you for you reply.

Could you please point me in the right direction to create the new sidebar and the new page template please? Thank you!

Happy holidays!

  • Carlos
4

Carlos,

Sure! Here’s the codex article on registering a new sidebar:

https://codex.wordpress.org/Function_Reference/register_sidebar

From there, you’re going to want to create Page Templates for KB archive pages and single KB articles. Here’s another link:

https://developer.wordpress.org/themes/template-files-section/page-template-files/page-templates/

To start, I believe you can copy page.php from your parent theme to a child theme, then rename it tpl-knowledge-base.php.

Hope this helps. I think the KB plugin’s documentation may have more details.

5

Hello again Guys!

The issue has been resolved buy I have a new question now.

I am creating the videos to put in my KB but am unsure if I should use YouTube or Vimeo. I have seen that you are using vimeo, could you tell me why did you go for them?

Thank you!