Hi folks, i’m having problems with the gallery module, every time i use it, when i click the first image on the gallery, lightbox says "image could not been loaded.
thanks in advance !
Hi folks, i’m having problems with the gallery module, every time i use it, when i click the first image on the gallery, lightbox says "image could not been loaded.
thanks in advance !
Hey Eduardo,
Good to hear from you again and thanks for contacting us! Sorry to hear about the issues. I wasn’t able to recreate that on my end. Have you tried clearing your cache and ensuring the image is in your media library without any upload issues? I don’t necessarily think this is a Beaver Builder bug, rather something having to do with the uploaded image or caching.
Regardless, we have a somewhat new process of streamlining our bug reports or issues that come through. We’ve found the following really helps in terms efficiency so we can address issues quickly!
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