Subscriptions works on some sites, not on others

Beaver Builder
1

Hi,

I’m not sure why, but the Subscriptions module works sometimes.
(Like here) http://collector.ac/about/subscribe/

And not other times. (Like here) http://template.collector.ac/subscribe/

I’m on a multisite. Let me know if you want WP login and FTP access .

Thanks, Tom

2

Hi William,

You have a 403 error on the template.collector.ac site, this usually indicates a permissions issue. You will want to contact your web host provider and ask them to investigate.

Thanks,
Danny

3

Hi Danny,

Sorry, a security plugin messed up my htaccess file…

Try it now: http://template.collector.ac/subscribe/
There’s two forms, one to SendinBlue, one to my email.
When you click ‘Subscribe’ nothing happens.

4

Hey William,

The 403 forbidden error is still there. Chances are, we don’t have read access to the directory. I’ll post in a separate private reply a screenshot for reference. :slight_smile:

Ben

5

[Content Hidden]

6

Hi Ben,

Sorry, I’m not sure what’s going on…

You can’t view the page http://template.collector.ac/subscribe/ ??
I can view the page on both my work and home computers.

Thanks,
Tom

7

Hi,

The form is actually working now. Never mind…

Tom

8

Hey Tom,

I was able to view the page, that error is from the developer tools console. :slight_smile:

Glad to hear it’s all working now. I did revisit your page and the error is no longer there. It must have been some kind of weird hosting problem. Anyway, enjoy BB! :slight_smile:

Ben