Text Editor Javascript Error

i get this console error when trying to edit an existing text editor block. I also notice that i cant switch between visual and text tab on the text editor.


fl-builder.js?ver=1.6.3.2:369 Beaver Builder caught the following JavaScript error. If Beaver Builder is not functioning as expected the cause is most likely this error. Please help us by disabling all plugins and testing Beaver Builder while reactivating each to determine if the issue is related to a third party plugin.
fl-builder.js?ver=1.6.3.2:369 “Uncaught TypeError: Cannot read property ‘on’ of null” on line 116 of https://needfortruth.webinly.com/assets/plugins/bb-plugin/js/fl-builder-preview.js?ver=1.6.3.2.
fl-builder.js?ver=1.6.3.2:369 TypeError: Cannot read property ‘on’ of null
at Object.FLBuilderPreview._addTextEditorCallback (fl-builder-preview.js?ver=1.6.3.2:116)
at Object.FLBuilderPreview._initFieldTextPreview (fl-builder-preview.js?ver=1.6.3.2:107)
at Object.FLBuilderPreview._initDefaultFieldPreviews (fl-builder-preview.js?ver=1.6.3.2:103)
at Object.FLBuilderPreview._init (fl-builder-preview.js?ver=1.6.3.2:4)
at Object.FLBuilderPreview (fl-builder-preview.js?ver=1.6.3.2:3)
at Object.FLBuilder._moduleSettingsLoaded (fl-builder.js?ver=1.6.3.2:224)
at Object.eval [as success] (fl-builder.js?ver=1.6.3.2:352)
at m.Callbacks.j (jquery.js?ver=1.11.3:1)
at Object.m.Callbacks.k.fireWith [as resolveWith] (jquery.js?ver=1.11.3:1)
at x (jquery.js?ver=1.11.3:1)

Hey Miguel,

Welcome to the BB forums! :slight_smile:

This is usually caused by a 3rd party conflict. Let’s have you go through the plugin deactivation route, i.e., disabling all plugins and testing Beaver Builder while reactivating each to determine if the issue is related to a third party plugin. Let us know how it goes!

Ben

I have done that as per the log instructions but still does not work.

Hey Miguel,

Try switching over to a different theme, preferably one of those Twenty-X themes and see if you get the same thing.

Ben

What is weird is that this only happens on existing instances of the text editor and not when i add a new instance.

Hey Miguel,

Do you mind sharing temp admin access to the site so we can check? You can use the private reply option below.

Ben

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Hey Miguel,

How do we access the network admin? It goes to a 404 error when I visit it using the link on the top left. Also, would it be fine if we could disable plugins or change themes real quick so we can isolate the issue?

Ben

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Hey Miguel,

I was able to login, just not through the network admin. You’re on a multisite WP installation. The network admin controls all of the other plugins(and settings) that you don’t have access to. So even though you’ve disabled all the plugins you have on your site, there are still other plugins that were enabled in the network that you don’t have access to. I did try playing around with a text page and even though the JS error is there, it works fine. If you really want to get to the bottom of this, you may need to contact your hosting, which I think is webinly?

Ben

I have tried disabling all plugins and resintalling everything … do you think it could be an issue with the beta version?

Hey Miguel,

I doubt that, since I don’t have the same problem from my end. This is definitely caused by a 3rd party plugin conflict. Have you tried contacting webinly? They’re hosting your site so they should know the plugins they have activated network wide. I’d suggest getting in touch with them. There’s a high possibility that they’re aware of the JS error but since it isn’t breaking anything on the builder, they just left it alone.

Ben

Actually I’am the owner of webinly.com I did uninstall all the plugins from the network admin and still no dice any other ideas? is there some sort of paid support for fixing this issue?

Hey Miguel,

Sorry but this forum is the only type of support we do for now. Do you mind sharing how to access the network admin then so we can take a look? Visiting the usual link results to a 404, i.e., /wp-admin/network. Also, I can still see several plugins network activated.

Ben

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Hey Miguel,

Thanks! Can we disable all the plugins on the network real quick and so we can check if it’s related to one of those?

Ben

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I did find out that builder works as intended in safari but google chrome and firefox don’t work. If this was a plugin issue shouldn’t it affect all browsers?

Hey Miguel.

Are you perhaps using CloudFlare on this site and have their RocketLoad feature enabled? It breaks the BB script and this may be what’s causing the problem on your site. Check the link below for more info.
http://forum.wpbeaverbuilder.com/knowledge-base/cloudflare-troubleshooting/

Ben