Video backgrounds on mobile

BB Theme
1

Hello,

How can I get video backgrounds to work on mobile? I tried .mp4 and also .gif photo fallback and its not working on mobile (iphone).

THanks

2

Hey Dan,

The video backgrounds should work fine on mobile. Perhaps something is conflicting with BB in your site. Let’s have you go through the plugin deactivation route first, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin. If the problem persists, go ahead and share temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

Thanks!

KC

3

Hey Dan,

I apologize for my mistake on my previous reply and I’d like you to know that video backgrounds will not work on mobile devices. I’d just refer you to this thread for an explanation. Regarding the .gif photo fallback, that should work on mobile devices. Do you think you can share temp admin access to your site so we can check further? You can post the details here using the private reply option below.

Thanks!

KC

4

The fallback photo only is loaded if the video is not loaded. The fallback photo is not for mobile use. So I think a workaround is creating another column and having it display small devices only.

5

Hi Dan,

I have just this moment replied to your other topic regarding the same issue. In my response, I recommend the solution you mention above.

Thanks,
Danny