Video does not load in Safari when using the browser Back button

Hello BB team,
In Safari, the background video does not play when you navigate away from the page with the video and then use the browser Back button to navigate back to the page where the video is supposed to display, however it does not get loaded.

  1. go to
  2. click home link in the right corner in the main menu.
  3. use the back browser button to navigate back to the page with the video.

Thank you!

Hey Marina,

I just gave it a shot on my end in Safari and the video is playing as it should. Can you tell me what version of Safari you are using? Also, are you on a PC or Mac?


Hi Billy,

Thank your for getting back to me. I use Mac and my Safari version is Version 8.0.8 (10600.8.9)
This is what happens when I use the back button. Any help is greatly appreciated. I really want to use BB for this project, please help.


Hey Marina,

Have you tried updating to the latest which is 9.0.1? I wonder if there was a conflict in that version of Safari that you may be experiencing?


Upgraded OS and Safari and it works! Sorry for bothering you, I should have tried it first.

Thank you very much for your excellent support!

Not a problem at all, Marina, great to hear! :slight_smile: