Hey there guys, I have a surprising new issue to plead for your help on…
I was working away on a new portfolio site project and kicking butt with BeaverBuilder. Then one time when I published my changes, the home page loaded as normal for a few seconds, and then it redirected to the 404 error page!
I know my home page still exists, it starts to load, but then goes straight to 404. How can I trouble shoot, if I can’t even look at it?
Have you heard of this issue before, and what do you suggest?
Could be SSL issue. I ran into this problem today. I removed and reinstalled a plugin that enabled and disabled SSL. After installation it did not enable SSL and I got the same issues until I enabled SSL again. Hope that helps.
Hi, thanks for getting back to me. I have in the meantime resolved my issue, but I think my findings may be of interest to you in planning future upgrades, so I will briefly elaborate.
I was attempting to put small gallery into a tabs set up so I could have latest work, web projects, print projects, etc. in a small space. It doesn’t seem like either tabs or accordion are specifically designed for this kind of content but I found a way to ‘trick’ them into doing it anyway.
I initially constructed the gallery using the standard rows and columns set up so I could see what I was doing better. I also noticed while playing around with tabs that it is possible to put some html and css in there to customize the text the tabs are made to hold. So what I did was use the “view code” panel of my web browser to copy the code for my gallery, then paste it into the tabs content editing box. It worked! The tabs displayed my gallery.
Now here is where the wheels fell off…
I needed to eliminate the original gallery I made using the conventional rows and columns, so only the one in the tabs would be on the page. When I did this, not only did the duplicate version in the tab stop displaying, but I started getting 404 errors for the page in Firefox for Mac OS. This is where I contacted you. Fortunately I could still access the page in Safari, so I was able to work things out.
The solution was to keep the original rows and columns version along with the tab version of the gallery, but use css to not display the original non-tab version. For some reason BB assumes that there is a direct relationship between two objects when one is copied and pasted into the tab menu, so the original must remain in existence for the tab one to work properly. Not sure why that is, but we have to deal with actuality, not ideals.
I mention all of this to encourage you to make the tabs and accordion features more robust in the future so that more elaborate types of content can be added there other than basic text without so much of a headache.
As always I am a strident fan of your product and much of my future plans as a designer depend on BB.
Ok, great news, I will be looking forward to that new capability. I suppose that using the gallery feature to accomplish my goal would seem pretty obvious at first, but it simply does not offer the level of configuration control that I require for my design. I could only get the look that I want via good old rows and tabs.
My design has a mixture of images and text blocks that are precisely fitted relative to one another in a pattern, and the gallery doesn’t seem to be able to do that very well.
That makes sense. This shouldn’t be a problem anymore once the guys implement the said feature, if they ever will. They rejected it at first but reopened it. If you haven’t yet, go ahead and vote for it. The more votes it gets, the higher it gets in the priority list. They’re pretty busy right now implementing some cool new stuff like the Global Rows/Modules. Check out the blog page for more info.
They’re pretty busy right now implementing some cool new stuff like the Global Rows/Modules. Check out the