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MESSAGE SAYS I NEED TO UPDATE PLUGIN:

Beaver Builder Plugin (Pro Version)
You have version 1.5.9 installed. Update to 1.6.4.1. View version 1.6.4.1 details.
Compatibility with WordPress 4.3.1: Unknown

SELECT UPDATE PLUGINS
The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…
Updating Plugin Beaver Builder Plugin (Pro Version) (1/1)

Downloading update from http://updates.wpbeaverbuilder.com/?fl-api-method=download_update&email=686e2e7a62702e79726271656e6f4061756277&domain=http%3A%2F%2Flocalhost%2Fmysite&product=Beaver+Builder+Plugin+(Pro+Version)…
Unpacking the update…

ERROR MESSAGE
An error occurred while updating Beaver Builder Plugin (Pro Version): Could not copy file. bb-plugin/includes/vendor/campaign-monitor/class/services_json.php

Disabling Maintenance mode…

What can I do to overcome this problem and update to 1.6.4.1?

Kind regards

John Bardoel

Hey John,

It’s quite possible the error was just a fluke. Have you tried running the update again? Also, are you having this same problem when updating other plugins? You may not have read/write access to that folder. Lastly, if all else fail, you can deactivate the plugin, delete it, download the latest version on your accounts page, and install it.

Ben

MORE Insert Not Working in WPBB

I have used the MORE insertion in posts when NOT using WPBB and it works fine. It gives me the option to show an abbreviated top of page on POSTS summary page.

In WPBB I have inserted the MORE Insertion while in ONE TEXT block on the page and it does not appear to work insofar as presenting a summary at top of the POSTS Summary page.
See: http://www.skyboroughshow.com/posts-intro/ the Course #4 at the top has a MORE Insertion in the text which should deliver the same result as the COURSE #2 (just below it) which has a “Continue Reading” which is what WP normally does. Also, when I insert MORE while in WPBB and return to the page in WPBB the MORE word and dotted line does NOT show.

Am I not using or inserting the MORE Insertion properly??? Should it go in its own row??? Or something else or does it not work in WPBB???

David

I was WRONG about MORE not showing up in text editor in WPBB on a Post page. It does show up with dotted lines. Just does not work.

Hey David,

Getting the same thing from my end. I’ve filed a bug report so our lead dev can take a look. Thanks for the heads up! :slight_smile:

Ben

Hi,
Went looking for my question in the forum, found a couple but couldn’t see the answer, anyway, what I wanted to know was can you add extra text fields in the contact module besides name, email & message. Is it also possible to add the required *asterisk next to the required field
Thanks

Hey Pauline,

Unfortunately, that’s not currently possible. We do have those as feature requests on our User Voice Forums so feel free to vote for them. In the meantime, you could try a more robust form plugin like Ninja Forms or Formidable Forms. :slight_smile:

Ben

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Hey Randa,

Can you share the exact error message? There are a lot of causes for a plugin installation to fail and the error message says a lot. :slight_smile:

Ben

Hi

I have just lost my whole website and so uploaded a fresh install of wordpress. Ive bought the standard beaver plugin - but cant get further than that.

Uploading the zip file to wordpress site i get :are you sure you want to do that’ screen - but then no options to go from there.

I have tried uploading via FTP - then I cant activate the plugin as critical errors with a file - also get a number of failed transfers. Files seems in grow in size once uploaded to site ( when compared with original files).

Can you help me to upload Beaver builder to my site?

Ps - I only know the very basics of wordpress.

Thanks
Sasha

I think you are missing how to do this. From within WordPress you ADD NEW plugin and point to your zip file. WordPress will install the plugin (BeaverBuilder) automatically for you. No need for your FTP’ing it.

Hey Sasha,

Check out David’s reply above and see if that’s what you’re looking for! :slight_smile:

Ben

Is there anyway to add captions to Beaver Builder’s gallery “to the large images and not the thumbnails.” Also can the large image size be modified?

Hey Mazin,

Unfortunately, not out of the box. We’ve a few feature requests for our Gallery module on our User Voice though so if you’ve got a minute, feel free to browse through and either vote for it if it’s already there, or add one. :slight_smile:
https://wpbeaverbuilder.uservoice.com/

If you know PHP and jQuery, you can override our Gallery module. We’re using the MagnificPopup jQuery plugin so you can check into their docs and see what needs to be done. The links below should guide you if ever you’re interested. :slight_smile:
http://forum.wpbeaverbuilder.com/custom-module-documentation/#override-built-in
http://dimsemenov.com/plugins/magnific-popup/documentation.html

Edit: Added link for User Voice and corrected KB link for overriding modules :slight_smile:

Ben

Recently I taken over my site that was developed BB Lite, so I’m new to Wrdpress and BB. I replaced BB Lite with BB Standard. In the end I still get the message that “This page requires BB …” but in Plugins BB is shown as Active. I can still open a page in BB but it wont let me edit it. All the edit icons seem to be disabled. What have I done and how can I fix it??

Alex

Duplicate post - http://forum.wpbeaverbuilder.com/support/q/beaver-builder-plugin/#post-83642

I just purchased the standard version and installed the plugin. However, I can’t figure out how to utilize one of the supplied themes, namely minim. Where and how do I install or obtain it?

Hey Arthur,

That is a layout template that comes with the plugin. Simply edit a page and use the Page Builder. You’ll notice a Template button on the top right bar. Just click that and browse through the templates. :slight_smile:

Ben

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Hey Guillermo,

Thanks for getting in touch! Firstly, have you made sure to deactivate and delete the Lite version before uploading the Pro zips by chance? If not, give that a shot to see how it goes. If you still get that error, you’ll most likely need to contact your hosting company to increase your allowable upload limit. Let us know how either or one of those goes for you!

Best,
Billy